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About us
Who we are
In the world of customer service, three agents with over 15 years of combined call center experience - Ray Perez, Rodney Medina, and Estefany Perez - weren't happy with the usual call center issues: too much focus on numbers, confusing jargon, and a stressful vibe that made everyone unhappy.
So, they decided to change the story. They wanted a place where everyone, from customers to employees, felt special. That's why they started Agapi Contact Center - to make customer service better. Their goal? Simple: treat everyone well, create real connections, and make every interaction memorable.
What we do and How:
Agapi Contact Center specializes in delivering top-tier customer service, virtual receptionists, and omnichannel solutions crafted for small businesses. Seamlessly integrating into your operations, we transform each interaction into a memorable experience, aiming to redefine customer service.
Our approach is simple yet effective. We believe effective communication is the foundation of success. By closely collaborating with you, leveraging your business insights, SOPs, and FAQs, we serve your customers as if we were part of your in-house team. Our expertise in exceptional service, combined with a deep understanding of your business, turns your vision into reality.
View Pricing
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Four easy steps
How To Get
Started
Setup Your
Campaign
Name your Campaign and choose your country
Get a Tracking
Number
Get a unique Tracking Number where you can send calls
Add a Target
Line
Forward your calls to buyers or anywhere you'd like them to go
Launch Your
Campaign
Name your Campaign and choose your country
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Satisfied customers
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Years on of experience
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Bilingual agents, at no additional cost
Our team
Our Best Specialists
Work For You
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Our Expertise
Some Of The
Services We Offer
Call Center Services International's management team has over 35-years of expertise in successfully establishing U.S.
Learn MoreHome services
From Efficient Appointment Coordination to Emergency Assistance Simplifying Your
Operations.
Finance
Specialized Solutions for Insurance and Financial Firms – Your Partner in Efficiency
and Customer Engagement.