FAQ

Our virtual receptionists enhance your business by professionally handling calls, providing excellent customer service, and managing administrative tasks, allowing you to focus on core operations.

We are open from 9 am to 9 pm EST. We are closed on American holidays and Sundays.

Yes, we offer script customization to align with your brand voice and specific requirements, ensuring a personalized and professional interaction with your clients.

Our billing structure is straightforward and hassle-free. It operates on a month-to-month pre-paid basis, without any binding contracts. You'll be billed at the start of each month based on your chosen plan—$180 for Basic, $310 for Professional, and $600 for Premium. Any additional minutes or interactions beyond the included limits will be charged at the specified rates detailed in each plan and reflected in the next billing cycle.

Yes, all our agents are fully bilingual in Spanish and English, ensuring effective communication and support for a diverse range of clients.

We prioritize data security and confidentiality. Our systems adhere to strict security protocols to safeguard client information and ensure privacy compliance.

Absolutely, our virtual receptionist services are scalable. You can easily adjust your plan or add extra services to accommodate the growth and changing needs of your business.